CUSTOMER SUPPORT

We are here to help you!
What kinds of products do you offer?

We pride ourselves on offering an amazing range of products that cater to the needs and preferences of all pets. From innovative toys to effective grooming supplies, our store ensures that your pet companion is always at its best.

Are your products safe for animals?

Yes, all of our products are designed and manufactured using safe, animal-friendly materials. We attach great importance to the quality of products and make sure to meet the strict standards of safety and health.

Can I rely on the quality of your products?

We pride ourselves on providing high quality products that meet the needs of your pets. We cooperate with trusted and well-known brands in the pet supplies industry. You can rest assured that our products have been carefully selected to provide the best experience for your pet

When will my order arrive?

We generally deliver all orders within 7 to 21 business days, although most of our deliveries arrive within 10 to 14 business days.
workdays. This is because there may be delays sometimes due to customs clearance processes, which
Completely out of our control.

How can I track my order?

When your order has been shipped, we will immediately send you an email with the tracking number. using this The number by which you will be able to see where your item is and when it will reach you.
If you do not receive this email, please email us at support@tailtrendsetters.com.

Can I return the products if they are not suitable?

Yes, we offer a return policy that guarantees your satisfaction. If you are not satisfied with any product, you can return it within a certain period for a refund or exchange for another product. Please see our return policy on our website for more details.

Do you offer special offers for regular customers?

Yes, we offer a loyalty program for our loyal customers. When you shop with us, you will get points that you collect and use on your next purchase.

How can I contact the support team?

You can contact our customer support team via the email or phone number mentioned in the "Contact Us" page. We are happy to help you get the answers and information you need.

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